I was referred by my father in law. I had such a straightforward experience that I recommended my father. I think that a great deal of their business may come from word of mouth. I suppose it's easy for them, their service is reliable and their prices are fair. But the thing that I noticed most was they accepted what their customer's car problem is and stuck to that. I came in for battery issues, though my truck has several previous ones, the employee let me know it was fixed and very very briefly inquired on the other issues. Then once he saw I already knew he dropped it. He didn't cajole or attempt to convince me to get further services. That is uncommon, even rare, for a car shop. But, it was most appreciated.
Thanks Mark!
- Westside Car Care