I took my yukon in to get my heater fixed and kept telling them my front heater wasnt working like the rear heater, i took it in 3 times and I paid 2 out if the 3 times and they got it to work but stopped working a month later and they have a 3 year warranty deal and didn't want to work with me the 4th time I took it back in so I'll never any of my cars back there and I'm one if those people that wants my cars running good and is willing to pay money for it to get the job done the first time not keep spending money to try and fixed the same problem and keeping paying for it when there's a 3 year warranty never again will I take my cars there .
JR, I apologize that we couldn't get your car repaired to your satisfaction. We did, however, try and work with you. The last time that we unplugged the heater core we warned you that you were going to need a heater core in the future. Instead of telling you to replace the heater core and spend $1200, we tried to just unplug the heater core and save you money. If you wanted us to do the heater core instead of trying to have it unplugged we would have done so. Sometimes it works for years and you wouldn't need an expensive repair right away. So after it failed, we explained that we are willing to put all the money you had previously spent towards the correct repair. We believe this is fair to both parties. You choose not to have us make the repairs and instead took a refund check so we did work with you the fourth time as well as the previous times. We always try and stand behind our work and work with our customers. If you have any other questions or would like us to do the heater core please feel free to call 5094571688.
- Westside Car Care