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Worked very well with us on our car issues and handed everything in a very polite and professional manner!
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I was on my way to Eastern Oregon for an Elk hunting trip from Seattle WA when I hit the pass in my 2012 GMC Diesel Pickup. I was loaded down with hunting equipment and my quad. My truck sent out a signal that it was limiting my speed to 30 miles an hour because of a bad fuel filter. I had no notice of this at all. I limped my way into Yakima and followed directions on my GPS to Westside Car Care based on Yelp. I was not disappointed. Although I arrived on a very busy day and did not have an appointment Theresa/Service Writer called the owner Brad Witters and told him my situation. Brad came to the rescue, He had me on the road the same day and took the time to make sure everything was in tip top shape. This is a family owned business and they sure made me, a stranger feel like family. By the time I was out of there I had shared photos of my family and they of theirs. I would recommend this shop to anyone and everyone. If the story ended there I'm sure you would be happy to visit them but it doesn't. I was on my hunting trip and my phone rings. It's Westside Car Care checking up on me. Making sure my truck is working and no problems. I then returned home to find a thank you in my mailbox! Service like this is unheard of folks.... Westside Car Care you are rock stars! From the staff like Theresa/Service Writer to the Owners like Brad I couldn't be happier with the whole experience. A Huge thank you!!
The ladies at the front desk are polite, sincere, and make you feel welcome in the shop. They also help you in learning a thing or two about your vehicle and give you updates as to the status of your vehicle. The technicians also do quality work. Overall, if you're looking for good work for a good price along with excellent customer service, this is the place to do so! Also, their mechanics are all ASE Certified. There are good local businesses, but these guys are among the best in the valley! They did great work on my truck and got me on the road in no time.
Thanks Jeff for the great review!!!
This shop has gone above and beyond for me. I brought in my European transmission that was grinding in first and second. The owner Brad, took the transmission apart, and rebuilt it with new parts quickly and inexpensively. When I gor the transmission back, I put it into my car and it wasn't working right. When I took my car back into Brad, he pulled the transmission down and apart again. And fixed the problem for me free of charge. I was updated on the progress of my car and it's problems. Brad has done an amazing job, and my transmission is working perfectly. I would recommend anyone to go by Westside Car Care with their vehicle. The service was above and beyond, and everything was done wonderfully.Thank you Westside Car Care!
Thank you for the amazing review!!!
I had an unusual request to weld a rod to a rack. The front office took my information and got back to me the same afternoon and said they would see what they could do to help. They did an outstanding job and it was back in my hands the next day. The short amount of time I spent in the office, I could see the professionalism that the office and mechanics had with the customers...outstanding. When my car is in need of work, I know where I will go! Thanks so much!
I Went to Westside Car Care for the first time about a month ago with my old 1998 Mercury mystique. I should of just taken it there in the first place instead me trying to save money I ended up finding a guy on Craigslist that didn't know what the actual problem was. I ended up spending about 800 dollars and my car still wasn't fixed. So I had it towed to Westside Car Care and they told me my engine was bad which stunk but also I was glad to finally know the problem. So I bought another car after that a 2005 Chevy Malibu and the check engine light came on. I took it in and they said it was the Catlyitic convertor and oxygen sensor. They told me the problem right away and also recommend a few other things that needed to be fixed. The Staff is Friendly and will give you a ride home if you need it the Mechanics are all ASE certified and they fixed my converter, oxygen sensor, and gave me a tune up all in the same day. Best Shop around and would recommend to Anyone. ( Also they have a great Financing plan with a great Warranty would ask them about it if someone who doesn't have the NAPA Easy pay credit card goes to them and is reading this)
My car needed a new starter and it was broken down in my driveway. I called a couple of shops got pricing but they were not able to take my car in to fix it. I called Westside Car Care and they took me in that day. They were professional and quick and to top it off their pricing was less then the other shops.Love this place I will recommend them to anyone and everyone. Thank you Westside Car Care!
Went in to have my Honda Ridgeline serviced and the experience was top notch. Although this is a mechanic shop, the inside is clean, free of any oil and well organized. Not normally the environment for shops, so well designed. The front receptionists were kind and educated me on all my car needs and pricing. All the mechanics have ASE certification and free coffee for customers! They were honest and straight forward, I would recommend to anyone looking to have honest work done to a vehicle.
Great Service! Very knowledgeable, friendly and flexible. Reasonable cost as well. Thank You!
This is the best place I have ever had my auto serviced. The customer service is great and they were very sincere when handling my concerns. I highly recommend Westside Car Care.